Returns & Replacement Policy
Products once purchased are NOT returnable nor refundable unless the product has been damaged in transit in which case a new hand crafted piece shall be provided.
Claims for replacement should be supported by video evidence of the opening of the package.
Who we are
Our website address is: https://suparna.org
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Your Gravatar is an image that follows you from site to site appearing beside your name when you do things like comment or post on a blog.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Your submitted data is stored in our database and an email submitted to the submitter and the administrator for that form.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not share your data with any third parties except on need to know basis as per policies determining outsourced support for operations. Similar privacy policies apply to such companies.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Veteran Col RN Ghosh (Retd) is currently the Webmaster and may be reached at email@example.com since we are managing this site for Suparna.
How we protect your data
Our site secured Secure Sockets Layer, a computing protocol that ensures the security of data sent via the internet by using encryption and server is protected with WF Firewall..
What data breach procedures we have in place
Sensitive data includes information on financials, health, sexual orientation, genetics, transgender status, caste, and religious belief. Critical data includes information that the government stipulates from time to time as extraordinarily important, such as military or national security data. The third is a general category, which is not defined but contains the remaining data..
What third parties we receive data from
As per company operational requirements.
What automated decision making and/or profiling we do with user data
Data collected from our website is used automatically to enable achieve customer satisfaction.
Data Protection Bill requires that all digital companies must identify their users and tag them into three categories to reduce trolling (e.g., an anonymous user or a bot trying to incite violence by posting incendiary comments): Users who have verified their registration and display real names; users who have a verified registration but have kept their names anonymous; and users that have not verified registration. This is a first regulation of its kind in globally and implies that digital companies must put in place procedures for collecting and verifying the real identities of their users. Note that Facebook has more that 100 million fake accounts and faces the dilemma of continuing as is, attempt to verify them, or delete those accounts. The Data Protection Officer of IVC is responsible for such tagging.
Regulatory disclosure requirements
We align with the requirement so the Personal Data Protection Bill (DPB), which entails control the collection, processing, storage, usage, transfer, protection, and disclosure of personal data of Indian residents. The DPB complies with the EU’s General Data Protection Regulation (GDPR)